Refund Policy

Last updated September 05, 2026
The short version: your first order is covered by a 30-day money-back guarantee. Subscription renewal charges are not refundable, but you can cancel anytime before your next billing date.

The 30-day money-back guarantee

If you are not glad you started, email gummyandcosupport@gmail.com within 30 days of your first order's delivery and we will refund that order in full. You do not need to return anything, and we will not ask you to justify your decision. One guarantee per customer and household, applied to your first order only.

Subscription renewals

Charges for subscription renewals (any order after your first) are not refundable. Because supplements are consumable goods that we cannot restock once shipped, we keep renewal pricing low instead of building return costs into it.

You are always in control of renewals: you can pause, skip, or cancel your subscription at any time in your member portal, effective before your next billing date. Renewal dates and prices are shown before you subscribe and in every subscription email we send.

Damaged, incorrect, or missing orders

If your order arrives damaged, incorrect, or does not arrive at all, that is on us at any point, not just the first 30 days. Email us with your order number (and a photo, if it is damage) within 7 days of delivery and we will send a replacement or refund the order, your choice.

How refunds are processed

Approved refunds go back to your original payment method, typically within 5 to 10 business days depending on your bank.

Questions

Anything unclear, email gummyandcosupport@gmail.com or use our contact page. A human replies within one business day.